FAQs
terms
Cancellation policy
Your appointment is important to us, it is reserved especially for you. Rescheduling is necessary sometimes, however; cancellations the day prior will result in a cancellation fee up to 50% of service from the card provided for your appointment. Please reschedule or cancel 48 hours prior to your appointment. For microblading, ombre brows or lips please give a 7 days notice. No shows will be charged full price of missed appointment. Deposits are non-refundable and include one reschedule.
Late Policy
Please note if you are 15 mins late to your appointment, you will be rescheduled, or it will cut into your appointment time.
payment
We accept Zelle, Venmo, and Cash.
Foreign fills / FILLS
We do not do fills from other lash artist, we will do a removal and a new full set. Anything 4 weeks and after is considered a full set.
Consultations
At Studio Sohn, all clients get a style consultation for brows, lips, and lashes. For lash extensions, you can pick the amount of lashes from our broad lash menu when you inquire, we will pick your curl and style when you come in for your appointment, and to maintain your lashes at a healthy state, the artist will chose an appropriate length and weight with their knowledge and skill. For lips please send a photo before booking an appointment to determine if you are a good candidate for the service.
Location
4525 Sherman Oaks Ave #201 Sherman Oaks, CA 91403
There are parking meters in front of the building or there is free street parking a few feet past the meters. Do not park in the back of any of the buildings.
Cross streets are Ventura Blvd and Sherman Oaks Ave, near The Sherman Oaks Galleria, there is a 76 gas station on the corner of of street, close to the 101 & 405 freeway, in a beautiful spacious neighborhood.
We are on the second floor, first door to the left when you enter.
what to do before my…
Lash extensions Appointment :
Come with clean lashes. We still cleanse your lashes to have a clean canvas; however, the more we have to clean, the less lash application time we have.
Please do not curl your lashes before your appointment.
Take out contacts if worn.
Refrain from drinking coffee to avoid eyes twitching.
Lash lift appointment :
Discontinue use of waterproof mascara and have extensions removed 72 hours prior.
Come with clean lashes. We still cleanse your lashes to have a clean canvas; however, the more we have to clean, the less lash application time we have.
Please do not curl your lashes before your appointment.
There is no water contact for 24 hours so its recommended to shower before your appointment.
Brow lamination appointment :
Avoid Retin-A, retinol and products that contain AHAs and BHAs for 72 hours before and after the treatment.
Avoid exfoliating at least 72 hours before and after the treatment.
Do not trim or wax brows before brow lamination.
Brows will need to stay dry for 24 hours after service.
Please arrive with make-up free brows.
Lip tint/line appointment:
We cannot work with severely cracked lips or damaged lips.
Please ensure your lips are in the best possible condition before visiting to achieve optimal results. Start hydrating lips a week prior to ensure your lips are in the best condition. Drink lots of water days before your appointment to hydrate from within.
Do not forcefully peel cracked lips up to 5 days before your appointment.
Please refrain from consuming any alcohol (especially red wine), caffeine, or blood thinners (Motrin, Advil, ibuprofen, naproxen, fish oil, DHA supplements, cayenne supplements, turmeric, vitamin e, niacin, flax seed oil, coenzyme q10) at least 72 hours before your appointment. Please look up if any supplements or medications you are taking are blood thinners if not listed above. Bleeding does not usually occur but rarely when client has sensitivity prone skin, unhealthy skin barrier or blood thinning medication that will effect retention of color.
Color is based on the original lip color.
Avoid use of lip stains, lip stick or products with pigment 72 hours beforehand in order to clearly indicate where your lip borders are and what the true color is.
30 days prior avoid glycolic acid, chemical peels, laser treatments, retinols, and strong anti-aging creams.
If you have ever had a cold sore, been prone to any type of cold sores (herpes simplex virus) or you may have the herpes simplex virus that lies dormant in your system, this procedure could cause an outbreak. It is best to consult with your doctor and upon your doctor’s recommendation, take doctor-prescribed medication such as Acyclovir, Zovirax, or Valtrex before and after the lip procedure to help prevent or lessen the severity of an outbreak.
microblading/OMbre appointment
If client wants to wax/tweeze own’s eyebrows, it should be done 72 hours prior the appointment date
If client is getting botox around brow area, make sure it is more than 30 days before and after your appointment, this may effect symmetry of brows
Do not get a chemical peel, microdermabrasion, or any facial procedure causing sensitivity to the skin 30 days prior.
Stop Accutane a year before your appointment
Stop taking any medications that thin blood 2 days prior procedure, consult with your physician (vitamin e, aspirin, miacin, fish oil supplement, ibuprofen, advil; Tylenol is fine)
Avoid drinking alcohol, coffee, or energy drinks a few days before the procedure.
Do not tan or have sunburned face.
Please note that you will be more sensitive during your menstrual cycle.
Electrolysis no less than 5 days before.
Do not resume any method of hair removal for at least 2 weeks.
Eyebrow tinting should be done no sooner than 48 hours before, or two weeks after the procedure.
How do fills work?
Fills maintain the fullness of your extensions. Your eyelashes are constantly growing while the extensions are on. Any extensions that have grown too far from the lash line are removed and replace with a new extension as close to the lash line without touching the skin of the lid. Some extensions will fall off without your natural lash attached because of the environment that the adhesive has gone through. Do not be worried if your natural lash does fall off with the extension, we shed hair everyday, we just don't notice them because they are not as thick as the extension. Clients normally come in for fills every 2-3 weeks, anything 4 weeks and after is a full set. Fill prices are constant for those who come back with 40% of extensions still remaining. Anything dramatically less is subject to additional charge or considered a full set!
With lash extensions, Do i have to avoid water, oil, Hot yoga or saunas?
Nope! The glue is medical grade and is instantly oil and water resistant. You can use eye creams and makeup remover with no worries.
Do eyelash extensions damage your eyelashes?
Eyelash extensions are not damaging unless you : tug or pull them out prematurely, when you don’t clean them, go to a lash tech that does not properly isolate or separate the extensions, uses to heavy or long of extensions or uses too much glue.
Do you have different Lash Extensions styles?
At your consultation I pin point your personal style. I have different curls, weights, styles, and lengths to choose from. Keep in mind the same style on one person will not look the same on another because of your own natural curl, amount of lashes, and shape of eyes. You can change it up when you get fills, if you want more of a flare, more glam, go natural, etc., we can always play with your look!
Do you style asian eyes?
As a Korean, I had difficulty finding someone who can compliment my almond eyes. I have found different ways to style Asian eyelash extensions in a flattering way, everything will be discussed at your style consultation before your appointment!
Can I still wear eye makeup with lash extensions?
Not wearing any eye makeup will make them last longer. If you want to use eye makeup, keep it light and don’t put anything on that is difficult to remove. Such as no mascara on the extensions, water proof eye makeup, creamy eyeliner, pot liners, pencil liner, or liquid eyeliner. If you must, eye shadow is the best way for eyeliner if you wet the brush before applying. Just remember to remove every night. Makeup breaks down the glue and causes premature lash shed. Anything you put on your lower lid will transfer to the top lid so be mindful when wearing lower eyeliner, or mascara. The glue I use is oil and water proof so you can use whatever makeup remover you would like.
Does getting any of the eyelash procedures hurt?
No, if executed correctly nothing causes pain, you actually can't feel anything and turns out to be a relaxing time, many girls tend to fall asleep. The extensions are supposed to feel very light weight and looks as if its coming from the root.
What is the eyelash cycle?
Eyelashes have three stages to its life cycle: Anagen (baby hairs), Catagen (teenage), and lastly, Telogen (adult lashes). We do not put extensions on the anagen hairs. Each person is different and so is there lash cycles. Usually, the telogen stage lasts up to 100 days until the lash naturally falls out. Both eyes usually don't grow lashes at the same rate, they are sisters not twins. It is also common to lose 1 to 5 lashes a day. As long as it didn’t hurt when the lashes shed, it was its time.
Do you provide house calls?
Yes, for lash extensions, lash lifts and brow laminations. Requirements for house calls is 10 feet of space close to entry of home near an outlet, close and/or validated parking, and no apartments as I have to bring multiple equipment with me. House call prices are different than in-studio pricing, please text 805-815-8781 for inquiries.
Contraindications for Eyelash Extensions
Current use of contact lenses (just remove them before application)
Currently on chemotherapy.
Alopecia areata.
Conjunctivitis (pink eye)
Had lasik eye surgery or blephoraplasty in the past 4 months.
what eyelash products do you use?
I use the highest quality products to provide quality work. Extensions are faux mink or real Siberian mink. All glues and products are formaldehyde and latex free. The glue I use is physician-developed, extra strength formula, oil resistant, water-proof, only sold to lash professionals, and packaged in a U.S. FDA inspected facility.
What is a Lash Lift and how does it work?
The Lash Lift can be an alternate beauty enhancement to lash extensions. What it does is lift and darken your natural lashes, there are no extensions involved so the results are from purely what you have to work with. There is no maintenance for the lash lift after 48 hrs so you can rub your eyes, put mascara on, or whatever you please. Results last from 6- 10 weeks (depending what stage you got your lashes done in lash cycle). Lashes are constantly growing so the curl will eventually grow out with the lashes and shed.
eyebrows
What is microblading?
Sometimes referred to as microstroking, feathering eyebrows, or micropigmentation, it is the manual method of permanent makeup done with a hand-held tool to correct, enhance the look of your eyebrows, and create elegant eyebrow embroidery. Pigment is deposited in the dermis in a hair stroke-like pattern to make the eyebrows look realistic and as natural as possible. Microblading is a 2 step procedure, the initial procedure and the following touch up is in between 6-8 weeks. A touch-up is needed because the implanted pigment will lighten by 30-70% during the initial healing stage over the first 2 weeks.
Does the microblading procedure hurt?
A highly-effective numbing topical anesthetic is used throughout the procedure, and taking to this anesthetic varies from person to person. Some feel minor discomfort, some feel more discomfort. Having this procedure done during your menstrual cycle will increase discomfort.
How many Brow touch-ups do I need?
For most clients, two. The initial appointment and the touch-up. Another minimal touch-up is possible depending on one’s skin type. All appointments must be scheduled at least 6-8 weeks apart, after that only bi-yearly touch ups are recommended to maintain the look. (Depends how many procedures have been done to eyebrows and how each client took to the pigment). If you are ok with the color of your brows a touch-up is not needed.
How long does microblading/ombre last for?
Results will vary from person to person but they are considered semi-permanent because it will fade overtime but not completely disappear. You will need a touch up every 1-2 years depending on the person’s lifestyle and skin type.
Factors that effect permanent makeup retention
Sun exposure breaks down the pigments underlying in the skin, then the Immune system eats away at the pigments. Skin type, people who run extremely oily tend it fade faster. Things like lifestyle, if you work out a lot, if you work out side, drinking, smoking etc. and hygiene, are you over exfoliating, do you have skin conditions, and health factors, what medications you will have to take, etc.
What should I expect after my treatment?
Immediately after, the area will be 20-40% darker. Over the next 7-14 days the scabs will flake off bit by bit. Do not pick or help the scabs fall off. Keep to the aftercare until scabs are gone.
After the scabbing phase is over, you will go through a “ghosting phase” where the pigment seems lighter and over the next few weeks the pigment will resurface through the layers of skin due to the skin regeneration cycle. True color appears at 6-8 weeks.
What is the difference between cosmetic tattooing and body art tattooing?
Body tattoos involve ink, while cosmetic tattoos involve pigments. These pigments are designed to fade over time. Fading is desired to allow room for changes to the color or shaping to compliment the clients facial shape throughout the years.
what is your sterilization process?
All needles are pre-sterilized and pre packaged, all items are single-use, and disposable after each client/appointment.
All stations and surfaces are covered and then disinfected with Caviwipes after every client.
Gloves and masks are worn at all times, and are disposed of after every client.
What is brow lamination?
Brow lamination is the new trend that creates darker, fuller, fluffier brows by manipulating your own brow hairs in an upward motion by shaping and styling. This is a possible temporary alternative to microblading as it is non-invasive.
how long does brow lamination last?
6-10 weeks, lasts longest when you condition them daily with the Biotin serum.
LIPS
Does lip blush hurt?
A numbing topical is used but it varies person to person. Some clients have fallen asleep during the procedure, some say it feels “spicy” but tolerable. I numb right before I start the top lip then bottom so it is as fresh as possible.
For all other lip questions please visit the “Lips” page.